Refund Policy

Refund Policy

Refund Policy for BOBGcollection.com

Last Updated: 09/19/2023

1. Introduction

Welcome to BOBGcollection.com (the "Website"). We are dedicated to providing you with high-quality jewelry and excellent customer service. This Refund Policy outlines the terms and conditions under which we offer refunds for products purchased on our Website.

2. Refund Eligibility

We understand that receiving your purchased items in a timely manner is crucial. If you do not receive your product(s) within 45 days of the date of purchase, you are eligible for a refund under the following conditions:

• The 45-day period starts from the date of purchase and ends 45 days later.
• To request a refund, you must contact our customer support team within the 45-day period to report the non-delivery of your product(s).

3. Refund Process

To request a refund for non-delivery of your product(s), please follow these steps:

• Contact our customer support team at [insert customer support email] within the 45-day period.
• Provide your order number and any relevant details regarding your purchase.
• Our customer support team will investigate your claim and verify the non-delivery.
• If your claim is approved, we will process the refund to your original payment method within [insert number of business days] business days.

4. Refund Amount

If your refund request is approved due to non-delivery of the product(s), you will receive a full refund of the purchase price, including any applicable taxes and shipping fees.

5. Refund Restrictions

Please note the following restrictions and conditions:

• This refund policy applies exclusively to non-delivery of products within the 45-day period from the date of purchase.
• We do not offer refunds for products that have been successfully delivered.
• Refunds are issued to the original payment method used for the purchase.
• Refunds may take [insert number of business days] business days to process.

6. Contact Us

If you have any questions or need further assistance regarding our refund policy, please contact us at:

1-800-123-4568

7. Changes to this Refund Policy

We may update this Refund Policy from time to time to reflect changes in our practices or for legal reasons. We will notify you of any significant changes through our Website or other means.

8. Consent

By using our Website and making a purchase, you agree to the terms of this Refund Policy.

Thank you for choosing BOBGcollection.com. We are committed to providing you with a seamless shopping experience and ensuring your satisfaction with our products.